All Systems Operational

Uptime over the past 90 days. View historical uptime.
Covidence App ? Operational
90 days ago
100.0 % uptime
Today
Search & Study Lists Operational
90 days ago
100.0 % uptime
Today
PDF Annotation Operational
90 days ago
100.0 % uptime
Today
Import Processing Operational
90 days ago
100.0 % uptime
Today
Export Processing Operational
90 days ago
100.0 % uptime
Today
Payments ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Heroku ? Operational
90 days ago
100.0 % uptime
Today
AWS EC2 ? Operational
90 days ago
100.0 % uptime
Today
AWS CloudFront ? Operational
Payment Processing ? Operational
DNSimple Name Servers Operational
DNSimple Secondary DNS Operational
SendGrid SMTP Operational
Elasticsearch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time (p95)
Fetching
Oct 16, 2025

No incidents reported today.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025
Issues with searching/filtering studies
Resolved - The issue is now resolved and we've monitored the application returning to full functionality. Thank you all for your patience - if you're still seeing any issues crop up, do get in touch with our support team.
Oct 2, 13:57 AEST
Identified - Searching for studies and/or filtering by voting choices is currently not working in the Covidence application. This is due to a stability/capacity issue with an upstream provider, which we are in the process of addressing - we're not yet sure how long this will take, but will provide regular updates.

Everything else in the application remains functional. We're sorry for the inconvenience, and greatly appreciate your patience while we get things back to normal.
Oct 2, 13:22 AEST
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