All Systems Operational
Covidence App ? Operational
90 days ago
100.0 % uptime
Today
Search & Study Lists Operational
90 days ago
100.0 % uptime
Today
PDF Annotation Operational
90 days ago
100.0 % uptime
Today
Import Processing Operational
90 days ago
100.0 % uptime
Today
Export Processing Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Heroku ? Operational
90 days ago
100.0 % uptime
Today
AWS EC2 ? Operational
90 days ago
100.0 % uptime
Today
AWS CloudFront ? Operational
Payment Processing ? Operational
DNSimple Name Servers Operational
DNSimple Secondary DNS Operational
SendGrid SMTP Operational
Elasticsearch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time (p95)
Fetching
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024
Resolved - This incident is now resolved, with the automated removal of non-RCTs and the automatic tagging of potential/non-RCTs features fully restored.
Mar 21, 09:29 AEDT
Monitoring - The RCT classifier service has been successfully restored. Reviews affected by the recent outage will start observing tags and automatic non-RCT removals shortly. We will continue to closely monitor the service to ensure its continued stability.
Mar 20, 14:55 AEDT
Investigating - We are actively addressing a service disruption with our RCT Classifier, impacting the automated removal of non-RCTs and the automatic tagging of potential/non-RCTs. This issue affects only new reference imports and reviews that have recently activated this feature. Pre-existing references processed by the RCT Classifier remain unaffected.

Teams can still proceed with screening and data extraction without interruption. We are collaborating closely with our service provider to resolve this matter.

Mar 20, 11:22 AEDT
Mar 20, 2024
Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.