Scheduled Platform Outage

Scheduled Maintenance Report for Covidence

Completed

The platform outage has been completed. You can now access the Covidence platform.

Posted Sep 11, 2022 - 15:08 AEST

In progress

The platform outage has begun and it is planned to take up to 6 hours to complete. We will send a further update when it is complete.

Posted Sep 11, 2022 - 13:03 AEST

Scheduled

Please note you will be unable to access the Covidence platform during this time as we will be undergoing scheduled maintenance. We thank you for your patience.

Posted Sep 09, 2022 - 10:46 AEST

This scheduled maintenance affected: Infrastructure (Heroku, AWS EC2, AWS CloudFront, Payment Processing, DNSimple Name Servers, DNSimple Secondary DNS, SendGrid SMTP, Elasticsearch) and Covidence App (Search & Study Lists, PDF Annotation, Import Processing).